PRIVACY POLICY & TERMS OF SERVICE
Effective Date: 10/1/25
Last Updated: 10/1/25
1. INTRODUCTION
Quality Restoration Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy and Terms of Service (“Agreement”) explains how we collect, use, and safeguard your information, as well as the terms under which you may use our services, including SMS communications sent to or from your business number registered with RingCentral.
By using our services, you agree to the terms described below.
2. INFORMATION WE COLLECT
We may collect the following information when you interact with us:
Personal Information: Name, phone number, email address, business details.
SMS Communications: Message content, date, and time of communications.
Technical Information: Device type, browser, IP address.
3. HOW WE USE YOUR INFORMATION
We use your information for purposes including:
To provide and improve our services.
To send SMS messages that you have consented to receive.
To comply with legal obligations and carrier requirements.
To communicate with you about your account, transactions, or updates.
4. SMS TERMS OF SERVICE AND CONDITIONS
By providing your phone number, you consent to receive SMS messages from us.
Message frequency may vary depending on your interactions.
Message and data rates may apply.
You can opt out at any time by replying STOP to any SMS message. You may also reply HELP for assistance.
We do not sell or share your phone number with third parties for their marketing purposes.
5. DATA RETENTION AND SECURITY
We retain personal data only as long as necessary for business, legal, or contractual obligations.
We implement industry-standard safeguards to protect your data. However, no transmission over the internet or SMS can be guaranteed completely secure.
6. SHARING OF INFORMATION
We may share your information:
With service providers who help us deliver SMS and communication services.
As required by law or to protect our legal rights.
In the event of a business transfer (e.g., merger or acquisition).
7. YOUR RIGHTS
Depending on your jurisdiction, you may have rights to:
Access or request deletion of your personal information.
Withdraw consent for SMS communications.
File a complaint with a data protection authority.
To exercise these rights, contact us at: qualityh2orestoration@gmail.com / 941-467-0088
8. TERMS OF SERVICE
Eligibility: You must be at least 18 years old to use our services.
Use of Services: You agree not to use our services for unlawful, abusive, or fraudulent purposes, including sending spam or prohibited content via SMS.
Service Availability: We do not guarantee uninterrupted or error-free service and may suspend access for maintenance or policy violations.
Limitation of Liability: To the maximum extent permitted by law, we are not liable for damages arising from your use of SMS or related services.
Indemnification: You agree to indemnify and hold harmless Quality Restoration Services from claims related to your misuse of our services.
Governing Law: This Agreement will be governed by the laws of Florida, United States.
9. CHANGES TO THIS POLICY
We may update this Agreement from time to time. Changes will be posted with an updated effective date. Continued use of our services after changes constitutes acceptance.
10. CONTACT US
If you have questions about this Privacy Policy or Terms of Service, please contact us:
Quality Restoration Services
Email: qualityh2orestoration@gmail.com
Phone: 941-567-0088
Mailing Address: 21216 Hawthorne Ave, Port Charlotte, Fl 33954